Support
Go to www.mybespokeroom.com
Our Shopping Service
FAQ's
Before I Book
Our Design Services
The Design Process
Our Designers
Included In Our Design Services
Consultations, More Services and Add Ons
Our Shopping Service
Order Logistics
£100 Shopping Voucher
Price Match Promise
Exclusive Discounts
General Support
About My Bespoke Room
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Support
Our Shopping Service
FAQ's
Before I Book
Our Design Services
The Design Process
Our Designers
Included In Our Design Services
Consultations, More Services and Add Ons
Our Shopping Service
Order Logistics
£100 Shopping Voucher
Price Match Promise
Exclusive Discounts
General Support
About My Bespoke Room
Our Shopping Service
Shop confidently with our support team.
Who do I contact if I have any questions regarding my order?
How does the shopping service work?
Which suppliers will you recommend?
Is there limited time to purchase products from my design?
What happens if one of your suppliers goes into administration or liquidation?
Am I obligated to use the shopping list and/or service?
Order Logistics
Do I have to order all at once or place multiple orders?
How long will delivery take?
How do I know when my items will be delivered?
Can I delay the delivery of my items?
How do I exchange or return any faulty or unwanted items?
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£100 Shopping Voucher
How do I use my £100 Shopping voucher?
I've done multiple room designs and have a few shopping vouchers - do I have to check out separately?
My basket is under £2,000 can you apply part of the shopping voucher saving?
Is there an expiry date on my shopping voucher?
Something is delayed or out of stock which takes my spend under £2,000 from an existing order - what happens then?
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Price Match Promise
What is our Price Match Promise?
Do I pay the same price for items by ordering through you?
What if I see a price difference or retailer promotion?
Exclusive Discounts
How do the exclusive discounts work?
